Frequently Asked Questions
Will I still get only one bill like I do now when I will buy the natural gas and/or electricity from Next Utility Energy?
Yes, you will still receive only one bill just as you do now. That bill will still come from your utility company. You pay the whole bill amount to the utility, the utility will keep the delivery part of the bill for them and the utility will pay Next Utility Energy for the supply part of the bill.
If I have an interruption of service, who do I call?
You call your utility, just as you do now. They will continue to respond to service interruptions and provide you with the same service as they did until now.
Will my service be interrupted when choosing Next Utility Energy?
There is no interruption in service. The only real change is the new rate plan you have selected.
Does the utility get upset when I choose a supplier like Next Utility Energy?
Utility companies make their money from delivering natural gas or electricity and will not be upset. The utility is not affected and we actually communicate with them to serve you better with your energy needs.
What does Next Utility Energy actually do?
Next Utility Energy will buy the natural gas and/or electricity you use and pass these to the utility that will deliver the commodity to you.
It is easy to enroll with Next Utility Energy?
Yes. After you sign up, Next Utility Energy will let the utility know what rate plan you have chosen. Then, the utility will bill you that plan on future billings.
Yes, you will still receive only one bill just as you do now. That bill will still come from your utility company. You pay the whole bill amount to the utility, the utility will keep the delivery part of the bill for them and the utility will pay Next Utility Energy for the supply part of the bill.
If I have an interruption of service, who do I call?
You call your utility, just as you do now. They will continue to respond to service interruptions and provide you with the same service as they did until now.
Will my service be interrupted when choosing Next Utility Energy?
There is no interruption in service. The only real change is the new rate plan you have selected.
Does the utility get upset when I choose a supplier like Next Utility Energy?
Utility companies make their money from delivering natural gas or electricity and will not be upset. The utility is not affected and we actually communicate with them to serve you better with your energy needs.
What does Next Utility Energy actually do?
Next Utility Energy will buy the natural gas and/or electricity you use and pass these to the utility that will deliver the commodity to you.
It is easy to enroll with Next Utility Energy?
Yes. After you sign up, Next Utility Energy will let the utility know what rate plan you have chosen. Then, the utility will bill you that plan on future billings.